Which Internet service provider?

There are 9 replies in this Thread which has previously been viewed 4,366 times. The latest Post (June 26, 2024 at 8:03 AM) was by Rice.

    Which ISP do you use 5

    1. Personal/Flow (2) 40%
    2. Claro (1) 20%
    3. Telecentro (1) 20%
    4. Movistar (0) 0%
    5. Other (1) 20%

    With our Claro debacle still under way and not likely to be solved this week, we're looking at alternatives.

    Our basic fibre optic 100 Mb Internet with Claro costs around $18500 per month.

    I don’t know how much Personal/Flow costs in BsAs, as that’s the only remaining utility included in our rent.

    [Apropos of nothing, but just to make you feel better about the cost of things, internet+cable at our apartment in the US is $219/month and 2 cell phones are $111. So $330 here vs approximately $32 there.]

    Since we have no idea when Claro will restore our Internet, I decided to go with Telecentro, 300mb fibre optic with no extras at $14k per month, first month free of charge.

    It's scheduled to be installed tomorrow, barring any hitches and will be seven days without a connection.

    Very briefly, Claro fobbed us off with dates that it would be fixed - last Weds at 6pm for example, then the next day at 11 am etc etc.

    It turns out that the pole in question is opposite our house and NOT miles away as they previously said and since the pole is owned by the municipality, who knows when it will be replaced.

    I just hope that Telecentro don't need THAT pole.

    By the way, we're currently using our 4G hotspots for Internet, hence this post, but it runs out quickly and we don't get reimbursed.

    Did someone hit the pole or did it work loose by itself? Here the majority of light/electricity/telegraph polēs are lying at an angle. Mostly due to them not being installed properly for one reason or another.

    Quote from UK Man

    Did someone hit the pole or did it work loose by itself? Here the majority of light/electricity/telegraph polēs are lying at an angle. Mostly due to them not being installed properly for one reason or another.

    We think a truck snagged a large cable, dragging it down because I found the tattered remains of it hanging from a tree.

    Quote from Splinter

    We think a truck snagged a large cable, dragging it down because I found the tattered remains of it hanging from a tree.

    I'm not surprised. The roads here are cluttered with cables criss crossing them every few yards. A friggin' mess.

    As I suspected, several men turned up this afternoon and got to work on some cable on another pole half a block away from the pole in question and our Internet has now been restored. That left me in a conundrum, having already contracted Telecentro.

    Anyway, our first reaction was to cancel the new 300Mbps service with Telecentro, but I said, let's not be too hasty and just let them install it anyway.

    So we will and then cancel Claro at the end of the month because we'll be getting triple speed for the same price.