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Someone cocked it up big time there. 
Half our town seem to have gone away on holiday at the moment. They must be forced to as I can't imagine why anyone would want to go on holiday so soon after Xmas. Madness if you ask me.
Awful way to start off. I hope it didn’t ruin their holiday, and that they found a comfortable place to stay.
Awful way to start off. I hope it didn’t ruin their holiday, and that they found a comfortable place to stay.
Yes they did, but it was much more expensive. Apparently, in order to save money by not eating out, they took loads of food supplies with them, but those savings have now been eaten up by this costly and unforgiveable error.
A family member, her husband and two kids booked and paid for a cabin for a week on the coast only to find that when they arrived, another family had taken the cabin.
In the end, they had to trawl around for somewhere else to stay, managed to find somewhere and then pay again. Naturally, they are demanding a refund and I can only imagine the level of fury they must have reached.
For my part, I would probably have been incandescent.
Anyway, I'll update this post as and when...
Buggeration, buggeration and thrice buggeration. Do you want to name and shame the booking organisation? I presume it wasn't the cabin owner themselves. I had a similar experience with hotels.com and with all the dreadful stories I've heard - including from friends and relatives - I wonder why anybody uses AirBnB
Buggeration, buggeration and thrice buggeration. Do you want to name and shame the booking organisation? I presume it wasn't the cabin owner themselves. I had a similar experience with hotels.com and with all the dreadful stories I've heard - including from friends and relatives - I wonder why anybody uses AirBnB
Direct with the owners because they have been going there for years.
Do the owners acknowledge their mistake? And if so, have they offered a free week in the future?
Compensation?
Compensation?
I suspect.
