Mercadolibre certainly knows how to tighten the screws and punish your reputation for not shipping on time.
In the last two years I've shipped three products over the one day limit. This often happens when someone orders on a Friday but ML don't seem to take this into account.
My reputation, which many use as a yardstick for reliability, has fallen from green to yellow - shock horror - and in order to rectify this, I need an additional 27 sales to put me back to where I was.
They break it down thus:
No brindas buena atención
Recibiste 3 ventas con reclamo, que representan un 2,43% del total. Asegúrate de bajar al 2%.
¿Cómo se compone ese 2,43%?
- 66,67% el producto es defectuoso
- 33,33% otro tipo de reclamos
All issues were rectified, but still they hammer you, or at the very least, a machine does.
I don't have a huge turnover of products - 123 sales in 5 years - so it's quite a stretch to hit that target.
Mercadolibre has become the very useful tool that I love to hate.