My husband has made a 6,000 pesos purchase on ML on behalf of a friend.
He made the payment in a PagoFacil and started traveling to the seller's to collect the item. However, the confirmation of the money delivery didn't come through as usual. After 20' and no confirmation, my husband thought to cancel the payment so that the money would get in his Mercadopago account, and to perform again the payment.
What a terrible idea! The money was not reimbursed instantly. In fact, he was told that he would have been probably reimbursed on the next day. Of course, the next day would be today and no reimbursement was made.
The friends wants the item he paid for, my husband wants to get out of this ASAP, and ML's customer services keeps saying 'it happens...'.