Even more impossibly entertainimg in a second reading!

I worked all my life in electronics, but always for others: never had the courage to go out on my own, so I'm sure I missed a lot of excitement - not necessarily a bad thing, as your essay suggests.

My equivalent of the robber was when an HR rep would come by to have a chat. Usually they didn't empty my wallet directly, though.

Fascinating. Is there a Day Four?

The "Day in the Life" series is wryly entertaining. I've also learned new respect for the people who make everyone happy by turning our dead sparrows into phoenixes.

Brings back all sorts of nostalgic memories - bad ones.

I remember reading this one awhile back, and these words permanently burned themselves into my brain:. "Once we’d established that he wasn’t in fact the proprietor of the Bates Motel, I gingerly fumbled my around the dimly lit room which resembled what I can only describe as a hovel, the like of which you’d encounter in a scene from The Walking Dead. The PC in question was sitting forlornly under what resembled a desk, which itself was decorated with the remains of all of last year’s TV dinners, with the floor area being knee deep in flotsam and jetsam that had to be seen to be believed. You get the picture."

I think of that graphic image every time I sit down at my desk.

More, please!

Waiting for the follow up onMrs. Angry!

This “Day In The Life” series is such a winner that I sincerely hope you don’t run out of stories.

The first thing a field tech learns is that everything a customer tells you is wrong. There may be core truths in what they say, but if they’re not technically trained it’s like a conversation between speakers of different languages.

Example:

Tech: What happens when you click on X?

Cust: Nothing.

Tech: So nothing at all happens on the screen?

Cust: No.

When the tech gets the device he finds that clicking on X produces a deluge of activity, but doesn’t end in Customer’s expected result. Hence: Nothing.

Quote from EJLarson

The first thing a field tech learns is that everything a customer tells you is wrong. There may be core truths in what they say, but if they’re not technically trained it’s like a conversation between speakers of different languages.

Example:

Tech: What happens when you click on X?

Cust: Nothing.

Tech: So nothing at all happens on the screen?

Cust: No.

When the tech gets the device he finds that clicking on X produces a deluge of activity, but doesn’t end in Customer’s expected result. Hence: Nothing.

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I highly resemble that.

I’m confused. Was Ms Pensioner a ransomware victim as implied by the screenshot?